🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering And Messaging Service Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Business Phone Answering Service Australia - Answer Right Adelaide

That makes it simple for you to engage with an interesting process that's cost-efficient. You may think that $3 per call is quite pricey but believe of it in this manner, if 1 in 10 calls becomes someone hiring your company, it's most likely you'll make a lot more than the $80ish that it cost to address all those calls.

" Fantastic Workplace Environment, that is Warm, Welcoming and Varied, Facilities' are amazing, really friendly staff that rapidly become pals. Safe and fantastic space for companies that are both recognized and those beginning."



A phone answering service or virtual receptionist is a design where your incoming calls can be diverted to a professional receptionist who is readily available to take those require you and either forward the essential calls across to you or take a message - business call answering service and send out that message through to either you or your staff.

Answering Services 101: Everything You Need To Know ... PerthPhone Answering Services - Australian Virtual Receptionists Melbourne


The average manager invests around 20% of their time attending to either admin jobs or participating in to time wasting incoming calls - virtual telephone answering service. With your own virtual receptionist on the team you can win back that time and focus your attention on doing what you do best, bringing in more clients and growing your business.

Abby Connect Melbourne

Firstly, when you register for a 7 day free trial you will be assigned a local phone number. If you are in Sydney then that number would be a local Sydney 02 number. When you have your special number you will require to tell us what greeting you desire our team to utilize when we address your calls.

Now that you have your greeting set up you will need to inform us how you desire to receive your messages. Messages can be sent out by either SMS or e-mail. If you select to receive your message by e-mail then there is no service charge, if you select SMS then there is a small additional cost per SMS.

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Absolutely not. You can transfer as lots of or as couple of as you want. Some clients have all of their inbound calls diverted through our answering services and let us handle the entire reception procedure. Other consumers just send us their overflow calls when they are really hectic. Other consumers again just user us for after hours calls or calls received when their in-house receptionist is on annual leave or off on authorized leave.

Another excellent thing about utilizing our service is that the expense of live answering is tied to the level of service. < We have a whole series of companies using our call response service. We are especially popular with expert service companies like legal representatives, accountants and specialists who need live answering.

What Is A Telephone Answering Service? - Call Center Advisor Sydney

In this short article, we will check out the advantages of utilizing a virtual receptionist service and how it can improve your organization operations. Among the primary benefits of an answering service is the ability to respond to inbound calls efficiently. A virtual receptionist can handle and respond to contact your behalf, ensuring that your customers receive a timely and professional phone action.

Let us answer that call. An important advantage of answering services is the cost-effectiveness it offers. Employing a full-time, internal receptionist can be expensive, thinking about the additional costs associated with worker benefits, training, and equipment. On the other hand, a virtual receptionist service permits you to pay only for the services you need.

Among the main advantages of a virtual receptionist service is the capability to answer inbound calls efficiently. A virtual receptionist can manage and respond to calls on your behalf, making sure that your clients get a timely and professional reaction. With a virtual receptionist, you can focus on your core company activities without disturbances from needing to answer consistent telephone call.

This service focus enables you to simplify your business operations and maximize your time to focus on more important jobs. It makes good sense to have actually each call addressed quickly by our team. While we are on the phone offering information, you can be developing your business and working on plans.

Ai Virtual Assistant & Call Answering Service For Small Business Adelaide

Why not sign up for a 7 day free trial and test out our service. There is absolutely no commitment to continue with live answering after the trial and you can register online on our signup page so you can register at a time to fit you. We are an Australia based service and understand the business environment in Australia - virtual telephone answering service.

Responding to services manage both inbound and outbound organization interactions for your company, allowing you to dedicate your time to other business tasks. However, finding a high-quality answering service that comprehends your business's specific requirements can be tough. Learn more + To assist you in your look for a partner, we have actually compiled this list of the top phone answering services in Australia.

The short response is there are no additional costs or charges! Upclose & Virtual offers a customised phone answering service which indicates your virtual receptionist develops a connection with your consumers and with your personnel. We provide a totally free discovery session. There are no extra costs or charges for this service.

The details will be supplied to you so that all your calls will automatically forward through to your virtual receptionist - inconvenience complimentary and instant! Your virtual receptionist investigates your business site and discusses your organization requirements to ensure that they are prepared to answer your calls with a sound working understanding of your company - there's no robotic script reading! If you have consultation booking software application your receptionist will acquaint themselves with the programs that you utilize - we are versatile to your requirements! Your virtual receptionist will establish your after hours message bank after receiving suggestions from you about the material that you would like on the message - its all about you and your choices! Your virtual receptionist will prepare detailed notes of your business requirements so that on the occasion that they are away their 'back up friend' can manage your calls - we have you covered!.

24/7 Live Telephone Answering Services In Australia Brisbane

If you have any questions or would like to learn about our bundles, speak to one of our team today.

Bonus calls are billed at $3. 45 per call. At Virtual Headquarters the majority of our organization is with long term customers and that's since there is no pressure. We want to be your live answering service partner in the call management cycle. We want your small company to prosper since that also suggests we are a success.

These days there are many answering services entering the industry and attempting to use actually low answering service charges, however there is no value in opting for the most inexpensive answering service strategy if the receptionists are based upon the opposite of the world and the company has no experience - phone call answering - business answering service.

Expert interaction is an important function for any commercial enterprise, specifically throughout significant change. Your personnel may be spread out across the city, some working from home, some in the HQ, however your clients will not be interested in how you have actually structured your labor force, they just want a genuine person to answer their telephone call.

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